![]() ![]() Alternatively you can contact us by phone 1300 654 822 (within Australia) or +61 3 4053 5555 (overseas) or by email if you believe you have received a hoax email. Visit our frauds and scams page for up to date information on how you can protect yourself and stay safe online. Service Area Phone Number Live Help Hours 24-hour automated service available. We’ve got a forms and applications page that covers our most popular forms. Now you can register for Internet and Mobile Banking immediately after opening your account using your account number, national ID, or passport number. Visit our lost or stolen cards page for more information. If you lose your card overseas call +61 3 4053 5555 or contact Visa Global Assistance. Internet Banking and a Republic of Ireland or international mobile number in specific countries. If you have a Bank First card in your mobile wallet (Apple Wallet or Google Wallet) and your card is lost or stolen, once you have ordered a new card your mobile wallet will automatically update with your new digital card details and you can continue to transact via your mobile wallet. When your banking queries need 24/7 answers, ask Cora. If youre not an Online Banking customer, please contact us for assistance with your check copy request. ![]() You will still be able to access your account with your passcode or password, too. If your device offers this feature, you can enable Touch ID or Face ID to log into your account via the mobile app. Alternatively, you can call our customer service team for assistance on 1300 654 822. Log in with Touch ID or Face ID Log in conveniently and safely with your unique fingerprint or face. Login to the Bank First App to report your card stolen or lost, order a new card, or put a temporary lock on your card. Add your card to your Mobile Wallet today and use your phone to pay Mobile Wallet is more secure and doesnt exchange your card number with the merchant. ![]()
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